Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email once your order has shipped.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

United States: 3-7 business days
International: 7-21 business days

Please note that delivery times are estimates and are not guaranteed.

Delays

Occasionally, shipping carriers may experience delays due to weather, holidays, customs processing, or other factors beyond our control. We are not responsible for shipping delays once an order has been handed over to the carrier.

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect address, additional shipping fees may apply.

Lost or Stolen Packages

We are not responsible for lost, stolen, or damaged packages after they have been marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly.

International Orders

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.